Knowledge Base

The city has a comprehensive meter testing and replacement program. However, older mechanical meters can run slower and lose accuracy as they age and may register lower than actual flows. The new water meter will accurately measure all the water that you use. The manufacturer tests all new meters before delivery to ensure they register correctly. If you see a higher bill immediately after the new meter installation, and you haven't changed your water use pattern, the old meter was likely running slowly, or there was a minor leak in the system that wasn't registering correctly.