Knowledge Base

How do I submit a Sewer/Water Service Repair permit application?

Sewer/water service repair jobs must have a permit from either the Infrastructure Department or the Building Department, not both. If you are unsure if your work will extend into the right-of-way (ROW) call 720-977-6210 for assistance.

Infrastructure Department issues permits to licensed contractors for

  • Repairs to Thornton utilities that extend from the yard to the ROW and are within City limits.
  • Repairs to at the connection point/tap to Thornton utilities that are outside City limits*
  • Chase drains within City limits, excluding Heritage Todd Creek

Infrastructure Sewer/Water Service Repair Application

  • Use the job description field to indicate whether you are doing sewer service or water service work
  • Enter the desired work date(s) in the “Special Conditions” field
  • Attach a Traffic Control Plan for the portion of the sidewalk and street that will be obstructed during work.*If work is outside City limits you must obtain ROW permit from the appropriate jurisdiction.
  •  Enter the contract cost extended to the customer on the “Sanitary Sewer Service” line.Click “Submit Application” to be taken to the Application Summary page. If you are not taken to the summary page, then your application has not been submitted!

For assistance with Infrastructure Permits, call 720-977-6210 or email infrastructure.permits@thorntonco.gov.

 City Development / Building Department, Issues permits for repairs to Thornton utilities that are in-yard only - Buildings@ThorntonCO.gov - 303-538-7950

Updated 7/14/2023 12:56 PM
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